Privacy Policy

Generally, the information requested by Luna & Gem will be used to provide a website feature or service to you, such as commenting, support, or providing future content better tailored to your interests. A description of Luna & Gem's intended use of that information, how that information is collected, security measures Luna & Gem takes to protect that information, and how to grant or revoke consent for collection and use of that information will be fully described below.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

Certain information may be collected from you automatically when you access and use the Site. For example, we and third parties may use Tracking Technologies (defined below) to collect Usage Information (defined below) based on your Device Identifier (defined below) for a variety of purposes, including tracking, targeting, and advertising, which may include activities across time and third-party locations.

We and our third-party service providers may use a variety of technologies that automatically (or passively) collect and store certain information whenever you visit or interact with the Site (“Usage Information”). This Usage Information may be stored or accessed using a variety of technologies that may be downloaded to your personal computer, browser, laptop, tablet, mobile phone or other device (a “Device”) whenever you visit or interact with our Site. Usage Information may be non-identifying or may be associated with you. Whenever we associate Usage Information with your Personal Information, we will treat it as Personal Information. This Usage Information may include:

• your IP address, UDID or other unique identifier (“Device Identifier”). A Device Identifier is a number that is automatically assigned to your Device used to access the Site, and our computers identify your Device by its Device Identifier;
• your Device functionality (including browser, operating system, hardware, mobile network information);
• the URL that referred you to our Site;
• the areas within our Site that you visit and your activities there, including remembering you and your preferences;
• your Device location;
• your Device characteristics; and certain other Device data, including the time of day, among other information.

We may use various methods and technologies to collect and store Usage Information (“Tracking Technologies”). Tracking Technologies may set, change, alter or modify settings or configurations on your Device. A few of the Tracking Technologies include, without limitation, the following (and subsequent technology and methods later developed):

COOKIES

Once you have given us your agreement to the use of cookies, we will store a cookie on your computer or device to remember this for next time. If you wish to withdraw your agreement at any time, you will need to delete our cookies using your internet browser settings. You should do this through the browser settings for each browser you use. Please be aware that blocking cookies may have a negative impact on the usability of our website. However, you can allow cookies from specific websites by making them “trusted websites” in your internet browser.

EMBEDDED SCRIPTS

An embedded script is programming code that is designed to collect information about your interactions with the Site, such as the links you click on. The code is temporarily downloaded onto your Device from our web server or a third party service provider, is active only while you are connected to the Site, and is deactivated or deleted thereafter. Browser Fingerprinting. Collection and analysis of information from your Device, such as, without limitation, your operating system, plug-ins, system fonts and other data, for purposes of identification.

We may use Tracking Technologies for a variety of purposes, including:

STRICTLY NECESSARY

We may use cookies or other Tracking Technologies that we consider are strictly necessary to allow you to use and access our Site, including cookies required to prevent fraudulent activity, improve security or allow you to make use of shopping-cart functionality. Performance Related. We may use cookies or other Tracking Technologies that are useful in order to assess the performance of the Site, including as part of our analytic practices or otherwise to improve the content, products or services offered through the Site.

FUNCTIONALITY RELATED

We may use cookies or other Tracking Technologies that are required to offer you enhanced functionality when accessing the Site, including identifying you when you visit our Site or keeping track of your specified preferences, including in terms of the presentation of content on our Site.

TARGETING RELATED

We may use Tracking Technologies to deliver content, including ads, relevant to your interests on our Site and third party sites based on how you interact with our content and ads. This includes using Tracking Technologies to understand the usefulness to you of the content and ads that have been delivered to you. Further information on this, and your opt-out choices, is found in Section 5 below.

EMAIL ADDRESSES

Some of the services on this website allow you to send us an email. We will use the information you provide, such as email address or phone number, only to respond to your inquiry. Keep in mind that email transmissions are not encrypted by default, so we suggest you do not send sensitive information such as Social Security numbers, credit card numbers, or bank account information via such contact forms.

If such information is required, it will be via a web page that clearly states the page and its transmission of information is secure and encrypted. All electronic messages received from visitors are deleted when no longer needed.

THIRD PARTY WEBSITES AND APPLICATIONS

Luna & Gem uses commenting and social media plug-ins and third-party websites. We use those third-party services to interact with visitors and to build our community on social media. We also uses these third-party services to measure the number of visitors to our website, to interact with visitors on the site, and to make our website more useful to visitors.

In such cases, the third-party application may request an email address, username, password, internet protocol (IP) address, and geographic location for account registration or sign-in purposes. Luna & Gem does not use those third-party websites or services to collect personal information from individuals. Any personal information collected by the third-party website will not be stored or transmitted by Luna & Gem. Luna & Gem has no control over or access to specific login information or any other sensitive personal information provide to third-party websites.

SECURITY

Luna & Gem takes the security of your personal information very seriously. We take many precautions to ensure that the information we collect is secure and inaccessible by anyone outside of our organization. These precautions include advanced access controls to limit access to that information to only internal personnel who require access to that information. We also use numerous security technologies to protect all data stored on our servers and related systems. Our security measures are regularly upgraded and tested to ensure they are effective.

We take the following specific steps to protect your information:

(1) Use internal access controls so only limited personnel have access to your information.
(2) Anyone with access to user information is trained on all relevant security and compliance policies.
(3) Servers that store visitor information are regularly backed up to protect against loss.
(4) All information is secured through modern security technologies like secure socket layer (SSL), encryption, firewalls, and secure passwords.

All access safeguards described above are in place to prevent unauthorized access by outsiders to information stored on or transmitted by our systems.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

YOUR RIGHTS

You can do the following at any time by contacting us via the email address or phone number given on our website:

(1) Ask for a list of personal information we have about you, if any.

(2) Request a change, correction, or deletion of your personal information.

(3) Request that we avoid collecting anything in the future (opt-out).

If you do not wish to have cookies stored on your machine, you have the option to turn cookies off in your browser. However, keep in mind that turning off cookies may impact how this website functions. Disabling browser cookies will also impact how other websites you visit store browser cookies as well.

Whenever we collect any sensitive information (such as social security numbers or credit card information), the information is encrypted and securely transmitted. You are able to confirm this by looking for the ‘lock’ icon in the browser address bar, and also confirm that the URL link starts with ‘https.’